TRAILERS.GG BY PLAYER.GG

Privacy and support

App privacy notice · Updated September 28, 2026

Your account and collections

If you sign in, Supabase stores your email address and account identifier. Our Vercel API and Supabase database store your likes, dislikes, collection names, collection entries and their timestamps under that account. We use this information to provide your account, save your games across devices and personalize your feed. These records are private. Postmark delivers your sign in codes and processes your email address and delivery information. We do not enable open or link tracking for these emails. Email accounts remain separate unless you choose to connect Player.gg and verify both accounts. When you use Player.gg sign in, Player.gg handles authentication and provides your account identifiers, email when available, and profile completion status. Our server verifies your Player.gg access token and stores the verified identity identifier alongside your trailers.gg profile. Refresh credentials are stored in secure device storage; access credentials stay in memory. Connecting accounts preserves your trailers.gg likes and collections. Those records remain in trailers.gg and are not automatically copied to Player.gg collections or reviews. Player.gg authentication is covered by the Pragma Privacy Policy.

Information on your device

The app saves your likes, passes, shares, collection taps, a recent list of trailer identifiers, trailers you save, a Recently watched list so you can find a trailer again, and simple viewing signals (for example, whether you skipped a trailer quickly or watched it to the end) in storage on your device or browser. These preferences help order your feed and avoid repeating games. Your viewing history and playback signals stay on the device. In builds with account features, likes, dislikes and collections are stored in your account as described above. Older guest builds store those locally. These votes do not change YouTube likes or dislikes.

Feed ordering

To choose the order of your next trailers, the app periodically sends our server an anonymous summary: game identifiers from your upcoming shortlist, the game categories and a few game identifiers your votes favor or disfavor, and a vote count. It contains no account, name, email, advertising, or device identifier. Our server builds a text description from our own game catalog and sends it to Anthropic's Claude model, which returns a suggested order. We do not store these summaries. Your IP address is used briefly in memory to limit request rates and is not saved with the summary. Anthropic processes requests under its commercial terms and does not use them to train its models. If this ordering is unavailable, the app uses its on-device order.

Open Feed preferences and choose Reset my taste to clear these saved likes, passes, viewing signals, and history. Saved trailers stay until you remove them from Your trailers. The rest remain until you reset them or clear the app or browser storage. New activity after a reset can save new preferences.

Steam trailers and images

The native app and browser play public promotional trailers from Steam's media servers by default. Loading the video, its streaming playlists, or an image sends requests to Valve and its content delivery providers. They can receive your IP address, the requested content, request times, and device or browser headers. The app does not ask you to sign in to Steam to watch these trailers. See the Valve Privacy Policy for information about Valve and its content delivery providers.

YouTube videos and images

An explicit browser option used for diagnostic checks can select the official YouTube embedded player. Some catalog thumbnails also load from Google and YouTube services. Loading a player or image sends requests to Google and YouTube, even before you press play. Those services can receive your IP address, device and browser information, video requests, and playback activity. They may use cookies or similar identifiers, depending on your device, browser, and Google settings.

Google controls how its services handle that information, including advertising and any connection to your Google account. See the Google Privacy Policy, YouTube Terms of Service, and Google privacy controls. Turning off autoplay pauses automatic playback; it does not prevent all player or image requests.

Catalog and hosting requests

Supabase provides the public trailer catalog, and Vercel hosts our website and shared trailer links. Requests to these services include technical information such as your IP address, request time, requested URL, and browser or device headers. The services may retain request and security logs to deliver content, investigate errors, and prevent abuse. Watching as a guest does not mean that no network data is processed.

The app does not add an advertising or audience analytics service of its own. This does not limit processing by the media providers described above. Provider information is available in the Supabase Privacy Policy and Vercel Privacy Notice.

Optional local playback checks

Some diagnostic native builds save a small playback check on the device: the latest trailer title, attempt times, whether a video frame appeared, a playback time, and an error flag. This check helps confirm that a test build can play real video. It contains no credentials or account identifiers and is not automatically uploaded. The next tested trailer replaces the record. Normal builds leave this check disabled. Clearing the app's stored data or removing the app removes the local record; Reset my taste only clears your preferences.

Sharing and support

Sharing creates a public link containing the trailer identifier and, where needed, which playback option to open. It does not include your local taste history or an account identifier. Your chosen messaging or sharing service handles the information you send through it under its own policies.

If you contact support, we receive the information you choose to send, such as your email address, message, or screenshots, and use it to respond and investigate the issue. Please avoid sending passwords or other sensitive information.

Retention and privacy requests

Reset my taste clears your signed in account votes and preferences from this app on this device; it leaves your collections intact. It does not erase provider logs, Google or Steam activity, optional playback checks, or information you sent to support. We retain information processed by our services for as long as needed to operate and protect the service, respond to requests, and meet applicable legal obligations, as explained in the Pragma Privacy Policy published on player.gg. Google and Valve manage retention of their own service data under their respective policies.

For help, or to request access, correction, or deletion of information held by us, contact support@pragma.gg. Mention Game Trailers so we can route your request. You can delete your Game Trailers account in the app: open your profile, type DELETE under Delete your account and confirm. This removes your trailers.gg profile, likes, dislikes and collections from our active database. For email accounts it also removes the trailers.gg email login. For Player.gg sign in it does not delete your central Player.gg account; use your Player.gg account settings for central account requests. Provider backups and security logs may remain for their retention periods. To remove device history and viewing preferences, also use Reset my taste or clear the app data. Deleting Game Trailers does not delete a separate Player.gg account.